Outlook Update for email integration

The current Outlook linked with FE is a 2007 version (9 years old). This is an outdated, unused version, and therefore it is impossible to set-up the email functionality to email constituents/students directly from their record.

Updating to Outlook 2011 or newer would allow for functionality...something that all users should be able to do since the email is a clickable field.

  • Guest
  • Jun 9 2016
  • Already exists
  • Attach files
  • Marian Ritland commented
    7 Mar, 2019 06:36pm

    You're missing her point. She was just giving you an example. You should be using a more current release of Outlook rather than one that is over 12 years old. When will you be implementing something newer than Outlook 2007?

  • Julia Petit commented
    16 Jan, 2019 08:41pm

    Hi Laura,

    Thanks so much for your idea.  This functionality should work in both the database view and webview now.

    If you're seeing a different result, can you tell us the steps you're performing and if needed we can get you in touch with our support team!