Allow more digits for check numbers to reconcile bank statements

Currently the system only allows 4-digit check numbers in order to utilize the bank statement reconciliation feature.  Digits greater than 4 get masked so that the system cannot recognize check numbers for reconciling.  Since we have 5-digit check numbers, we are unable to use this feature, which was a major selling point when we chose to upgrade to NXT.  

  • Guest
  • Nov 7 2019
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  • Guest commented
    8 Nov, 2019 09:22pm

    Thank you!!

    Sara Lorah
    Administrative Services Director
    Kings Community Action Organization, Inc.
    Direct Line: 559-415-7211
    1130 N. 11th Ave
    Hanford, CA 93230

  • Julia Petit commented
    8 Nov, 2019 08:10pm

    Thanks so much for that confirmation. I'll dig into this a bit more to understand why this is currently set up this way and see if there's a possibility to change that setting.

  • Guest commented
    8 Nov, 2019 06:25pm

    Yes, from the bank feed. So the system doesn't recognize the number to be able to mark it as cleared.

    Sara Lorah
    Administrative Services Director
    Kings Community Action Organization, Inc.
    Direct Line: 559-415-7211
    1130 N. 11th Ave
    Hanford, CA 93230

  • Julia Petit commented
    8 Nov, 2019 06:16pm

    Hi! Thank you so much for the feedback - sorry to hear this is causing some issues. To clarify, when you say that digits with more than 4 numbers get masked, are you seeing this brought in as such by way of the Yodlee bank feed?