In the database view, we are able to enter our 21-digit account numbers without any hyphens to search/open an account. In NXT, if you enter the same 21-digit account, no accounts are found. It is only until you add all the hyphens in between all of the account segments that the account is found. For users with fast keyboard data entry skills (and particularly those transitioning from the database view), having to enter all of the segment separators each time is inefficient. Please make the search tool work without separators.
Thank you for the suggestion!