The "FTP user name and password are missing from my Blackbaud ID profile" Help page that directs signed-in user to access Training Central lacks critical steps and, as such, is not user-intuitive nor user-friendly.

a-click initials

b-click Other sign-ins

c-click Training

*d-at top black navigation bar click Training and Support ++

*e-click Training

f-click Training Central

https://kb.blackbaud.com/articles/Article/53255

*steps d & f are omitted from Step 3.

++Without the clarification of step 'd' in particular, there are too many options listed as "Training" both on the left column as well as the top black navigation bar, and on that page 'Training Central' is not an available option.