It would be great if Blackbaud could put out manuals and/or demo videos with every new implementation they put out. It seems like Blackbaud University courses and Knowledgebase do not keep up with the new rollouts forcing the users to have to figure out how to use the module themselves.
How do I vote for an idea? This one is HUGE! New things are released and replace what we are used to using and when you try to find training its nonexistent and, in fact, the replaced process is still part of training. So we are thrown to the wolves to figure it out ourselves.