Fix journal entry navigation

Entering data in a journal entry is very difficult due to the inconsistency in navigation. Tabbing, entering, and using arrow keys don't work reliably. Sometimes tabbing moves you between cells, but other times it takes you out of the journal entry area. Entering down a line might save the line instead of moving down, and the arrow key might move down a line or change the data in the cell.

In the database view, keyboard shortcuts made moving around easy, but now, using a mouse is often necessary. The drop-down box is so slow that if you type faster than it can keep up, it defaults to whatever it feels like. The notes box is so small that it needs to be expanded every time you want to write more than one sentence, making it hard to see what you're typing. Not being able to view an entire journal entry at once is also problematic. Constantly sliding screens or adjusting box sizes is frustrating. We should be able to see a full journal entry without flipping pages.

Until NXT includes the basic user-friendly options available in the database view, we should have access to the database view again.

  • Guest
  • Dec 26 2024
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  • Guest commented
    08 Jan 23:15

    Yes, Blackbaud needs to fix journal entries in NXT. I enter a line, then the screen goes blank while I type in an account. I can't enter anything quickly because the wrong date, etc. populates. This is very inefficient and time consuming. Not to mention I'm going to get in trouble with my boss for swearing so much out of frustration!

  • Jasmine Dreier commented
    July 11, 2025 16:29

    This is a huuuge problem still in July. The only navigation options with keyboard appear to be tab and shift + tab, so even though project is the last fiels i need to enter into, i have to hit tab like 9 times to get to another line or i have to switch to mouse and click, it's just extremely inefficient. I can't believe the lack of building that out while threatening the end of DB view.