Hard close fiscal year (2024)

Blackbaud is taking away the ability to hard close a fiscal year. This means the value in your Retained Earnings accounts (mine are 01-3000 and 02-3000) would have $0 entries reflected. In addition, you are unable to run an accurate trial balance report that shows the correct balance in your retained earning accounts.

This is a core accounting function; closing the income statement to retained earnings each year. When all else fails an accountant can use the trial balance statement to build the financial statements and figure out what does not balance. For the record I do like the soft close option on reporting, but there needs to be hard close like in database.




  • Guest
  • May 13 2024
  • Planned
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  • Shan-Mei Phillips commented
    08 Nov 19:49

    I agree with you guys. I can't believe there's an accounting software that has no hard close fiscal year function. I am speechless on BB's move. If BB didn't consult with accounting professionals before deciding to take away this basic but important function, I hope at least BB listen what the users are saying here and restore the function ASAP.

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  • Guest commented
    04 Nov 22:07

    Does anyone else have the issue of the soft close not working either? I've been having that since May with little to NO response from support. Now I can't even hard close. Absolutely unacceptable for an accounting software! Definitely losing a long time customer over this one.

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  • Joshua Cohen commented
    31 Oct 18:44

    I've seen some utter stupidity in the process of switching to NXT, but this takes the cake and pops out of it wearing a dunce cap and singing "Shimmy shimmy ko ko bop." How do you remove a core accounting function from database without adding it in NXT? A mock close is not a hard close. This needs to be developed and added yesterday.

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  • Johnny Turner commented
    10 Oct 20:53

    Absolutely an epic fail on the part of BB....how do you take away a basic accounting function with no consideration for the consequences?? They really need an accountant involved in the development phase before ridiculously dumb decisions like this are finalized!!

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  • J W commented
    11 Jun 00:09
    Agreed
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  • J W commented
    10 Jun 16:11

    We require proof of a hard close for audit

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  • Guest commented
    15 May 16:47

    I agree! How is there not an option to hard close the fiscal year?

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  • Jon Kalkwarf commented
    14 May 17:00

    We must be able to hard close a fiscal year. The cumbersome process of building a financial statement without a hard close is unacceptable.

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