Invoice data entry lag time

In FENXT, if you start typing in the account code, a pop-up drop-down box is generated. However, if you completely type in the code and hit tab, it doesn't keep the numbers you typed in, often leaving the box blank because you didn't choose something from the drop-down. It is a very inefficient process for finance staff that know exactly what they're typing and just want to get through the data entry quickly. FENXT simply cannot keep up with the speed of data entry that is needed.

  • Guest
  • Apr 11 2024
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  • Lisa Ford commented
    30 Aug 14:15

    Agree. I found that you have to "select" the account number (not just type it in) or it won't keep the account number. This is very time consuming to have to wait for & select this every time.

  • Tony Block commented
    16 Aug 13:47

    Can we get some action on this, since you are dropping well-working database options daily? Do you have no concern for your end users?

  • Roberta A. Gilbert commented
    29 Apr 20:22

    Heartily agree. Waiting for a dropdown to appear just to type a date or a GL account number really slows things down, especially if you're a keyboard warrior, and you know your account numbers by heart (as most of us do!). To have to switch to a mouse and click the down arrow and then wait.... and then click the calendar date or the acct number you want, and then click away from it to "set" the choice is really cumbersome. I'm used to tabbing through lines of input without stopping to wait for the software to keep up.