There needs to be an audit trail/user change history on records

There should be an audit trail for records such as an invoice in the accounts payable module.  Currently, one is only able to see the user who created the record and the user who last changed the record, which, in most cases, is the user who processed the payment. 

There should be an audit trail showing any and all users who touched the record.  I should be able to see who approved the invoice for payment.  Since that is not a feature, an accountant could both create and approve an invoice and no one would know.

This is a serious internal control deficiency with this software.  What am I supposed to tell my auditor when they ask for the audit trail on a transaction?

  • Julie Kling
  • Feb 19 2019
  • Future consideration
  • Attach files
  • Guest commented
    04 Mar 14:36

    Agreed! This is being asked for and is very much needed!


  • Guest commented
    November 13, 2023 16:45

    So I got the request from our auditor's this year for an audit trail. Why is this one already a thing? To add to the invoice idea this should be a report you can run for ALL changes made by a specific user such as added account numbers, or project codes, transaction codes, bank opening/closing, etc etc etc. Quite honestly this should have been something I had already thought about so that weekly/monthly I can check what my user have done in the system.

  • barnett helzberg commented
    March 30, 2023 20:10

    May I also request this history on vendor records, including the EFT bank info.

  • Guest commented
    September 08, 2022 19:12

    Agreed. The lack of this critical internal control could force us to change systems.

  • Emily BC commented
    August 11, 2022 17:53

    Agreed. I'm surprised this has been recommended for so many years and not done. This is definitely a big weakness in the system. I wish there was a way to flag a design flaw like this as critical...

  • Jean Ortega commented
    October 14, 2021 15:51

    100%. This is a no brainer. We should be able to see every change made to any record and who made that change. This is specially helpful at year-end reconciliation.

  • Patricia Vermeire commented
    May 29, 2020 14:28

    Absolutely! I'm just waiting for our auditors to include this deficiency on our management report (first year on FE). Why has this not been implemented? A definite must for all installations and the hosted environment.

  • Guest commented
    May 06, 2020 18:21

    Wow! This really needs to be implemented right away, such an important element to have for an audit.

  • Guest commented
    June 12, 2019 14:47

    Hi Julie King,

    I agree!

    There should be a way for us to run a report or query that shows approval status.  Our CFO reviews each check that is issued, this will assist her during the review to determine that the invoice has been properly approved. 

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