Blackbaud publicly announced in April 2022 that it was transitioning Financial Edge NXT bank and credit card feeds away from screen scraping and toward API-based data exchange and Open Banking. In October 2024 BB stated it implemented changes supporting Open Banking and API connections. Yet Blackbaud's own documentation still acknowledges that screen scraping is used. Blackbaud recognized the limitations of screen scraping more than four years ago, announced a transition. Why has this transition not happened and why does the older method remains available in a product handling sensitive financial information? Most of BB's competitors use API.

https://community.blackbaud.com/discussion/79092/coming-soon-improvements-to-blackbaud-financial-edge-nxt-bank-and-credit-card-feeds

https://community.blackbaud.com/discussion/86711/bank-feeds-just-got-more-reliable

BB’s continued support for screen scraping is difficult to reconcile with its stated commitment to proactive security and the industry's movement toward safer methods.

The banking industry has identified significant security concerns with screen scraping, particularly involving the sharing and retention of banking credentials, broad access to sensitive financial data, and limitations on controlling third-party access. As an organization entrusted with donor funds, we take the security of our banking information and related internal controls extremely seriously. I’m sure this is something Blackbaud cares about as well.

https://bpi.com/screen-scraping-what-is-it-and-how-does-it-work/

https://bpi.com/banks-challenge-cfpb-rule-jeopardizing-security-and-privacy-of-consumer-financial-data/