Allow the ability to delete Expense Management items for terminated employees
Now that we can see ALL invoices that are currently floating around within the Expense Management system before they become live invoices, I have discovered an issue.
For inactive, terminated employees, I cannot access their unsubmitted or rejected items sitting in their queue. Not being able to access this old information to clear it out just junks up the system and leaves a trail of garbage that can’t be cleaned up. ☹ The "All Invoice Requests" area should be a quick-glance dashboard that tells me the count of items that need to be processed still, but I now have to remember that some of those items within the counts will never go away.
Please allow admin access to former employee's queues to delete unwanted items!
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Mike Zumbaugh
- May 15 2024
- No Status
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Yes, this is very much needed!! I have a large backlog that needs to go away.
I would love more admin access and the ability to work with or delete open expenses or invoice requests in expense management.
We've had employees who go on vacation, resign, or are terminated with credit card expenses they've saved half complete but didn't finish before their departure, so that leaves us with an open expense that we can't do anything with, not even in Payables.
Same with expenses and invoice requests sent to an approver who is unavailable for any number of reasons and unable to approve, and the employee who submitted the expense is also away or has been terminated.
More allowance for admins, or even specifically selected admins, would be a game changer.
Yes, this is needed! An admin should be able to go in and delete requests that got stuck in process when an approver is terminated!
I would also love to be able to delete unsubmitted "invoice requests" for current employees... I have duplicates sitting out there from non-technical users... would love to clean it up, but too hard to do with the users themselves.