There is no limit to the number of characters in the description field in Webportal. But in FE NXT There is a 60 character limit- if there are more in the description- you get an error and it does not let you approve in NXT. You have to go back to Webinvoicing to approve.
Thanks Julie, It sounds like it has been fixed(I will get to test it when I receive an invoice request with 60+ characters-may be a few weeks). Thanks for your help and attention!
This is the email I received this morning.
Hi Sue,
I wanted to confirm the code update to resolved the error when approving invoice requests in Expense Management was released successfully yesterday. At this point, you should be able to approve invoice requests where the description exceeds 60 characters.
Thanks,
Carlin Cole
Sue Mastrario
OCA Director of Operations and Accounting
Abraham Baldwin Agricultural College
ABAC 13, 2802 Moore Hwy.
Tifton, GA 31793-2601
OFFICE-(229)391-4899
Hi Sue,
It looks like there was a new case created vs reopening the old. The new one is 017474248 and you should be seeing the positive effects of this soon!
Julia, Were you able to get this case reopened? It says it is closed. I was wondering if you figured anything out on it.
Thanks a bunch,
Sue
Sue Mastrario
OCA Director of Operations and Accounting
Abraham Baldwin Agricultural College
ABAC 13, 2802 Moore Hwy.
Tifton, GA 31793-2601
OFFICE-(229)391-4899
Hi Sue,
Thanks for submitting this idea. I'm going to have our support team re-open the case you created on this to take a deeper dive on this to see what other options we have. Stay tuned!