Drill Down to account activity not available for all reports

I am disappointed to learn that it is not possible to drill down to the account level and link to the account activity from all reports when run at the most detail level. While many reports do drill down, I am told by Chat Support that not all reports have this capability. This needs to be fixed.

  • Vern Broders
  • May 22 2018
  • Needs review
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  • Louis Chan commented
    August 12, 2018 20:10

    Our organization group accounts together in our custom reports. I was told the drill down does not work for custom reports, and it is not capable of drill down from the group of accounts to the individual account lines.

    Having the drill down worked of all reports is extremely important for all Users.

    There should be capability to take the report to the lowest levels to enable the drill down to happen.

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