Expand the idle time from 15 minutes to 1 hour.

When I am in the middle of a transaction and  receive a phone call that is longer than 15 minutes FE will automatically shut down..  This causes me to lose all my work if I didn't have a chance to save it.  15 minutes is not realistic.  Please extend the time.

  • Guest
  • Feb 8 2018
  • Implemented
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  • Deleted User commented
    18 Sep, 2018 02:30pm

    I am happy to announce that this time-out period has been extended to 90 minutes! Please visit the blog post below for further information.

    http://community.blackbaud.com/blogs/76/4962