When I am in the middle of a transaction and receive a phone call that is longer than 15 minutes FE will automatically shut down.. This causes me to lose all my work if I didn't have a chance to save it. 15 minutes is not realistic. Please extend the time.
I am happy to announce that this time-out period has been extended to 90 minutes! Please visit the blog post below for further information.
http://community.blackbaud.com/blogs/76/4962