journal entry error message

I am getting an "inactive account" error message when there is something wrong with the journal entry batch and it won't validate and post. The errors have been other issues rather than an inactive account that the message indicates, such as the fund balances not balancing in the batch (the total debits and credits did match). All the accounts were active. This is the only error message that pops up if anything is wrong with the batch. This error message is very misleading and leads to spending unnecessary time looking for the wrong type of error instead of the correct one, such as when the fund balances do not balance. Please correct the message so it will identify exactly what is wrong...entire batch out of balance, fund balance not balancing, inactive account used, etc. All the different messages had been working in the database.

  • LeeAnn Schmidtberger
  • Aug 31 2026
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