Better error messaging when a Payment Assistant run gets rejected

We had a payment run get rejected repeatedly because the second approver was restricted to certain accounts by FENXT record security settings. The error message was simply "the bank drafts could not be created". When this was presented to the support team they didn't know what could be causing it. It took a week before Engineering determined the cause. If the error message was more explicit we could have resolved the problem more quickly., Or, if there is a warning somewhere along the line NOT to restrict GL account numbers for payment run approvers that would be helpful as well.

  • Lisa Steiert
  • Mar 10 2026
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