Our organization receives charitable contributions from institutional donors who require invoicing through Financial Edge Accounts Receivable. These same payments must also be recorded in Raiser’s Edge for constituent history and acknowledgement purposes. Currently, there is no supported way to mark an FE AR invoice as paid when the corresponding RE gift is posted to the same GL. This causes duplicate postings and manual reconciliation between AR and RE, increasing audit complexity.
Request:
Please consider adding functionality that allows:
Linking an RE gift (or posted journal) to a specific FE AR invoice record.
Automatically closing the AR invoice when payment posts from RE.
Or, at minimum, allowing cross-referencing via invoice number field visible in both systems.
This affects nonprofits using both RE and FE for hybrid accounting and donor management workflows.