Chargebacks happen, and there is currently no way in Web View to record them in a receivables account. These transactions in a receivable client's account need to credit the cash account it was formerly recorded deposited into and debit the accounts receivable GL account in order to record that the cash is no longer in our possession and it is still owed by the client. Currently, the system will not allow a credit to a cash account in receivables. The only way to post these transactions (outside of the database view, which allows it but gives a warning about difficult reconciling, which we have never experienced) is to post both a debit to the accounts receivable account and record the loss of cash separately in a journal entry. The way it is set up now is not efficient.