We ran into a problem where the pdf file of checks did not get created (system error message: unable to provide .pdf download link) but the checks posted in system as paid. Had to void all checks and start over. If we had the option to re-run the check print report again, we would not need to void all the checks.
PLEASE BRING THIS BACK! My checks didn't even show up in the notification tab to print this morning, yet they posted to my check register! I had to VOID all of them, which also means I wasted a whole stack of paper checks, and reprint them!
YES!!!! Instead of having the "print checks" post everything, let us at least make sure the checks printed correctly before posting, so that we do not have extra work if they do not print properly. Unfortunately, I have an unreliable printer, and if something jams, I'd rather reprint only the checks that did not print rather than VOID/Delete an entire batch of checks and manually enter the check numbers. My other option is to print each check separately, which is even more time-consuming.
I 1000% agree with everyone on here. To have the checks updated to the accounts before the checks have been printed correctly is a nightmare. The steps to correct it are ridiculous. In this case, my checks didn't print for some reason but the vendor accounts updated. I was with support for over an hour to fix this. I don't have an hour to waste in my day. So frustrating.
please we need the checks printed successfully or need to reprint feature. Without this it causes the corrections to be several steps. it says that some of my checks printed when they all failed and there is no way to get a pdf of them to reprint. Blackbaud really needs to listen to the bookkeeping community. This is a feature we had up until a month ago.
100% agree - this is not a want it's a need. When you have a check in the middle of the run have a problem you have to go through all the steps to void everything and its a major pain!!!
I would prefer to have the option to confirm if the checks were printed correctly. Since you changed this my check report has not been coming up and since they are automated processed this causes me a lot of extra work having to void, delete and rerun. It was so much easier when we could just download the reports.
Yes please!! Also are anyone else's Blackbaud purchased checks not printing very good in the print area and then NOT fitting in the windows of the Blackbaud purchase envelopes that are supposed to go with said checks?
This feature is so helpful and a confirmation tool. There is no feedback that check has posted untill you check your register. I voided two checks cause I was unsure the process worked. This feature provides a peace of mind to users.
We ran into a problem where the pdf file of checks did not get created (system error message: unable to provide .pdf download link) but the checks posted in system as paid. Had to void all checks and start over. If we had the option to re-run the check print report again, we would not need to void all the checks.
PLEASE BRING THIS BACK! My checks didn't even show up in the notification tab to print this morning, yet they posted to my check register! I had to VOID all of them, which also means I wasted a whole stack of paper checks, and reprint them!
YES!!!! Instead of having the "print checks" post everything, let us at least make sure the checks printed correctly before posting, so that we do not have extra work if they do not print properly. Unfortunately, I have an unreliable printer, and if something jams, I'd rather reprint only the checks that did not print rather than VOID/Delete an entire batch of checks and manually enter the check numbers. My other option is to print each check separately, which is even more time-consuming.
PLEASE Bring this back!!!!!! it is causing so much additional work...
I 1000% agree with everyone on here. To have the checks updated to the accounts before the checks have been printed correctly is a nightmare. The steps to correct it are ridiculous. In this case, my checks didn't print for some reason but the vendor accounts updated. I was with support for over an hour to fix this. I don't have an hour to waste in my day. So frustrating.
please we need the checks printed successfully or need to reprint feature. Without this it causes the corrections to be several steps. it says that some of my checks printed when they all failed and there is no way to get a pdf of them to reprint. Blackbaud really needs to listen to the bookkeeping community. This is a feature we had up until a month ago.
100% agree - this is not a want it's a need. When you have a check in the middle of the run have a problem you have to go through all the steps to void everything and its a major pain!!!
I would prefer to have the option to confirm if the checks were printed correctly. Since you changed this my check report has not been coming up and since they are automated processed this causes me a lot of extra work having to void, delete and rerun. It was so much easier when we could just download the reports.
100% agree - not offering the feature to confirm checks were run correctly is needed.
Yes please!! Also are anyone else's Blackbaud purchased checks not printing very good in the print area and then NOT fitting in the windows of the Blackbaud purchase envelopes that are supposed to go with said checks?
This feature is so helpful and a confirmation tool. There is no feedback that check has posted untill you check your register. I voided two checks cause I was unsure the process worked. This feature provides a peace of mind to users.
I agree!!!! Now I have no option to reprint my checks if a mistake happens. I need this feature back!
I agree. Many of the "updates/upgrades" that Blackbaud is making is causing more work for the user. More clicks, more time.
Yes! It makes it so much better if you have a jam. Now they have to be individually voided, and you have to restart the whole process!
bring back the feature that asked you if the checks printed correctly or do you need to reprint them