Non business/accounting office users can make small mistakes/typos when entering invoices in Expense Management. To avoid the frustration and confusion of rejecting an invoice due a typo on an invoice #, date or amount, it would be much more efficient if the Business/Accounting office have ability to adjust these items in Expense Management before the final approval. It is very frustrating, time consuming, and inefficient to have to reject and redo for minor typos when I could easily correct it myself before I approve and it gets sent up to the Controller/VP for final approval.
This is issue is a major roadblock in the system. How can we get edit access during the approval process to correct typos? Given that the system will only recognize duplicates if the invoices number is correct, this is a serious issue. How do I get someone from Blackbaud to address this?