It would be useful to send automated reminders to card holders (not approvers) that have not submitted their charges or their charges are not through all of the approvals by a certain deadline or by push of a button or something. Currently, I run for all unrecorded transactions and then sort by status - and send individual e-mails manually out to users based on the status they are in. If the system could at least e-mail people that have unsubmitted/open charges regularly, that would be nice. Our approvers are doing fairly well with the reminder e-mails, but they can't do approvals if the users aren't submitting.