This happens once a week for me- FE NXT does not complete payment processing and all I get for an error is "Something went wrong" this requires me to void and reissue multiple times to get the prepayment report, and payment copies, and bank files to process correctly. On the days that FE NXT is not operational, and I need to pay someone urgently, because we provide support for them financially, I use database. It takes longer, sure, but it never errors out. I also think that data entry is extremely easy in data base and in FE NXT it's just not. I think that erasing data base is going to cause a lot more issues for you guys and open cases will soar. Payment processing should be operational constantly, it's an essential operation for everyone. Database should stay active as a backup for FE NXT.