Bank draft payment date not pulled by due date, pull by payment date in "print checks and record bank drafts"

We utilize our bank's bill pay feature as it saves time from keeping track of outstanding checks and the money is immediately pulled from our account. But in Financial Edge when we record the bank drafts for each payment, it pulls the payment date as whatever the due date is on the invoice record. Frequently that is not the payment date, so we have to go in to each invoice and change the "scheduled payment" date so that the payment date that is shown in FE is the actual payment date. I don't see why the bank draft can't pull the payment date from the payment date field when we go to "print checks and record bank drafts"

  • Guest
  • Apr 10 2017
  • Already exists
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  • Julia Petit commented
    13 Nov, 2020 06:40pm

    Thank you all for the feedback and apologies for any frustrations. The bank draft should be pulling from the invoice's due date as described in the following Knowledgebase article: If you're seeing conflicting behavior, please create a case with our support team so we can understand better why this might be happening.

  • Matta Giaccio commented
    13 Nov, 2020 05:19pm

    Same problem here. It's unbelievable that Balcbaud never cared to solve this on the database!!

  • Guest commented
    26 Sep, 2018 01:44pm

    Adds lots of extra work.  Bank recs never reconcile.  Lots of trouble to explain to auditors.

  • Jeremiah Pierce commented
    4 Jan, 2018 03:47pm

    This is VERY frustrating and needs to be fixed.