FENXT Format Remittance Slip

The remittance slip that is automatically generated and emailed out to vendors is a horrible format and causes many issues. Since we made the switch over to FENXT, every month I am dealing with vendors who do not think we've paid our bill. Once I prove it, they say they did not receive a remittance slip. What emails out only states Blackbaud, the invoice number and payment date. It does not state our company name anywhere, the email address is from Blackbaud and does not contain the description. Many vendors need the description but at minimum the company paying should be listed somewhere on that remittance slip or within the email.

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  • Apr 24 2024
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