The initial submitter of an invoice has the ability to add additional comments in the "Expense detail/purpose" field. However, sometimes they don't put enough of an explanation. As their supervisor is approving the invoice, it would be great to allow them to add comments as well that the rest of the approvers in the approval flow can see. They would be able to add clarification to the original comments instead of having to return it for the submitter to edit/enhance their comments.
We are testing out EM right now and this would be super helpful. We try to route all invoices first through AP, which means AP is sending out most requests though EM. It would be helpful to have a way to communicate back and forth with the person approving the request as the approver has no way to send any communication back to AP once they approve the invoice.