Changing the body of the EFT email remittance header from Blackbaud to the institution making payment.

When vendors receive the email from Financial edge they overlook or disregard email remittance. It is a little confusing that when the payee opens the email the first thing they see is Blackbaud instead of the Institution making the payment.

  • Roberto Nunez
  • Dec 14 2020
  • Needs review
  • Attach files
  • Alan Mackenzie commented
    27 Jan 08:15am

    This is a complete oversight from Blackbauds perspective and needs to be addressed ASAP.

    What is the point is not allowing it to be customised as most of our clients wouldnt know who blackbaud is.

  • Guest commented
    16 Jun, 2022 03:09pm

    It would be very helpful to have our organization logo in the body of the email, rather than Blackbaud. We have received emails from vendors asking if it's legitimate or asking why it says Blackbaud.

  • Tim O'Brien commented
    15 Dec, 2020 07:26pm

    Great idea!